Failure Experience Data

About

GIDEP Failure Experience Data (FED) reports provide a means to exchange information about non-conforming items in government and industry systems. These reports (Alerts, Safe Alerts, Problem Advisories, Agency Action Notices and Lessons Learned) inform the GIDEP participants that a problem situation exists and prevent usage of problem products. FED also includes the Suspect Counterfeit reports that specifically address the Suspect Counterfeit products and materials.

Benefits

GIDEP Failure Experience Data reports assist users in improving the availability, reliability, maintainability, quality and safety of their systems and equipment. Failure Experience information may result in significant prevention of unplanned expenditures to user organizations, and more importantly, reduced injuries and saved lives. The ongoing availability of timely problem (failure) data can help preclude equipment/system malfunctions, and help obviate the need for equipment redesign.

Submitting Data

GIDEP participants submit Failure Experience Data reports when they experience problems or non-conformances. These reports are fact-based and of general interest to the GIDEP community. Using the appropriate forms, manufacturers and GIDEP participants can submit Failure Experience Data to the GIDEP Operations Center (gidep@gidep.org) electronically. A manufacturer does not have to be a member of GIDEP to submit data to the program. In fact, GIDEP welcomes and encourages the submission of Failure Experience Data by non-participating companies (as long as they are reports on themselves) by using the ALERT, SAFE-ALERT, and Problem Advisory forms. Agency Action Notices may only be issued by government agencies. There is no FED form or specific format for submitting Lessons Learned reports.

(Also see Reporting Suspect Counterfeit Parts)

Related FAQ

Q: What are the five types of Failure Experience Data?
Q: How is the Failure Experience data stored?
Q: Where does the FED come from?

Q: What are the five types of Failure Experience Data?
A: The five types of FED reports are Alerts, Safe Alerts, Problem Advisories, Agency Action Notices, and Lessons Learned. The detailed guidelines and other FED information can be found in Chapter 7 of the GIDEP Operations Manual.

Q: How is the FED stored?
A: The data is stored as part records as well as a pdf file of an ALERTs, SAFE-ALERT, Problem Advisory, Agency Action Notice, and Lessons Learned report. GIDEP users can search documents using part number, keyword, date range, or other related information as well as download the pdf file or create reports.

Q: Where does the FED come from?
A: Alerts, Safe Alerts, and Problem Advisories reports are submitted by both the GIDEP participants and nonparticipants. Nonparticipants may not issue an Alert, Safe Alert, or Problem Advisory against another company. They may use the forms to report their own nonconformance issues, however. Agency Action Notices may only be issued by government activities. Lessons Learned documents may be submitted by participating government or industry activities.