Government - Industry Data Exchange Program (GIDEP)

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COVID-19 Impact Notifications

Following are status updates on the GIDEP Operations Center due to COVID-19:

DateImpact on GIDEP
March 24, 2020As COVID-19 continues to spread, there's nothing more important to us than the well-being of our customers and personnel.

Here in California, many non-essential businesses are being directed by state and local governments to temporarily shut down; with the general population sheltering at home and maintaining social distancing.

The work of GIDEP and the Operations Center is not subject to these mandates, but to help mitigate the spread of the virus, the GIDEP Operations Center (as part of Naval Surface Warfare Center, Corona Div) has implemented maximum use of telework. The GIDEP Operations Center remains open with many of our duties being performed remotely.

What this means to the GIDEP community:

  1. As we adjust our internal processes, the Operations Center will continue to process data submitted by the community, albeit, with possible minor delays.
  2. Access to GIDEP, the web sites, and services (such as Batch Match, Help Desk/password resets) will continue. Help Desk hours will remain from 6 am - 5 pm (PT).
  3. GIDEP continues to support the community with data, therefore, our customers' screening processes and data submittals can continue.
  4. Expect some delays in processing of membership and user applications both for existing member organizations and new applicants.
  5. Email to the help desk using gidep@gidep.org will have the quickest response. Phone calls to the Operations Center may go to voice mail with small delays in getting calls returned.

Please bear with us through any unexpected technical difficulties.

With understanding and continued vigilance, as a community we will come together and persevere through these unprecedented times.

Be Safe!

March 13, 2020None; Business as usual.

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